At Platinum Managed Pty Ltd, we value the trust you place in us and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data, ensuring compliance with applicable data protection laws and promoting transparency and user consent.

1. Information We Collect

We may collect the following types of information:

·       Personal Identification Information: Including your name, email address, phone number, and mailing address.

·       Business Information: Details provided about your company, such as its name, size, and operational needs.

·       Usage Data: Information on how you interact with our website, services, and communications (e.g., IP address, browser type, and time spent on pages).

·       Payment Information: Billing details such as credit card information for service transactions.

2. How We Use Your Information

The information we collect is utilised to:

·       Provide and improve our services to meet your business needs.

·       Process transactions and communicate with you regarding your account or inquiries.

·       Ensure the security of our platform and detect potential fraud.

·       Send relevant updates, newsletters, or promotional materials (with your explicit consent).

3. Data Protection Practices

We implement robust security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include:

·       Encryption of sensitive data.

·       Secure servers and firewalls to safeguard stored information.

·       Regular audits and updates to our security protocols.

·       Restricting access to your data only to authorised personnel who require it for legitimate purposes.

4. User Consent

We believe in giving you full control over your personal data. By using our services, you agree to this Privacy Policy and consent to the collection, use, and processing of your information as outlined here. You have the right to:

·       Withdraw your consent at any time by contacting us.

·       Opt-out of receiving marketing communications via the unsubscribe link in emails.

·       Request the deletion or correction of your personal data.

5. Transparency and Your Rights

We are committed to being transparent about how your data is used. You have the following rights under applicable data protection laws:

·       Access: Request a copy of the data we hold about you.

·       Correction: Ensure your personal information is accurate and up-to-date.

·       Deletion: Request the removal of your data from our records.

·       Data Portability: Receive your data in a commonly used and readable format.

·       Objection: Object to certain types of data processing, such as direct marketing.

6. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

·       With trusted service providers who assist us in delivering our services (e.g., payment processors).

·       When required by law, such as in response to a subpoena or other legal process.

·       To protect the rights, property, or safety of Platinum Managed Pty Ltd, our customers, or others.

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, analyse site usage, and deliver tailored content. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

If you access our services from outside Australia, your data may be transferred to, stored, and processed in Australia, where our servers are located. We ensure that such data transfers comply with applicable laws and safeguard your privacy.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

·       Email: hello@platinummanaged.com.au

·       Phone: 0415 597 965

Platinum Managed Pty Ltd is dedicated to protecting your privacy and ensuring a secure and transparent relationship with you. Thank you for choosing our services.